Refund and Returns Policy
BuyModa.us.com is an affiliate website that provides educational content and product recommendations. We do not sell modafinil directly, process payments, or fulfill orders. All purchases are made through our recommended vendor partners, who handle transactions, shipping, and customer service including refunds and returns.
Understanding Our Role as an Affiliate
Important Disclosure
BuyModa.us.com operates as an affiliate marketing website. When you click our links and make a purchase, we may earn a commission at no additional cost to you. We do not process orders, handle payments, store products, or ship packages. Our role is to provide trustworthy information and connect you with reputable vendors.
This distinction matters when it comes to refunds and returns. Because we are not the seller, any issues with your order must be resolved directly with the vendor where you placed your purchase. We have carefully selected vendor partners known for responsive customer service and fair refund policies.
How Refunds Work When You Order Through Our Links
When you place an order through one of our affiliate links, your transaction is processed entirely by the vendor. This means the vendor is responsible for order fulfillment and handles all customer service matters, including refunds, reships, and returns.
The good news is that reputable modafinil vendors typically offer strong buyer protections. Most vendors we recommend offer guaranteed delivery policies, meaning that if your package does not arrive or is seized by customs, you are entitled to a free reship or a full refund. These protections exist because vendors understand the unique challenges of international pharmaceutical shipping.
Your purchase is protected by the vendor’s policies, not ours. We encourage you to review the specific refund and guarantee terms on the vendor’s website before completing your purchase.
Everyday Situations and How They Are Handled
Most order issues fall into a few common categories. Here is how reputable vendors typically handle each situation:
Situations Typically Covered by Vendor Guarantees
Package lost in transit: Free reship or full refund after a reasonable waiting period
Customs seizure: Free reship to an alternative address or full refund
Damaged products upon arrival: Replacement shipment or refund
Wrong items received: Correct items shipped at no additional cost
Order never dispatched: Full refund processed to original payment method
What to Do First
Before reaching out to us, contact the vendor’s customer support team directly. They have access to your order details, tracking information, and payment records. Most issues are resolved within 24 to 48 hours when you contact the vendor directly. You can typically find vendor contact information in your order confirmation email or on the vendor’s website support page.
How to Request a Refund or Reship
If you experience an issue with your order, follow these steps to resolve it efficiently:
Step-by-Step Process
Step 1: Locate your order confirmation email, which contains your order number and the vendor’s contact details
Step 2: Visit the vendor’s website and navigate to their support or contact page
Step 3: Submit a support ticket or email explaining your issue clearly, including your order number, the problem you experienced, and your preferred resolution (refund or reship)
Step 4: Provide any supporting documentation, such as photos of damaged items or customs seizure notices if applicable
Step 5: Allow the vendor 24 to 48 hours to respond, though most respond much faster
Step 6: Follow any additional instructions provided by the vendor’s support team
Most vendors process refunds within 5 to 10 business days, depending on your payment method. Reships are typically dispatched within 1 to 3 business days after approval.
Typical Vendor Guarantee Policies
While specific policies vary by vendor, most reputable modafinil suppliers offer similar protections. These guarantees exist because vendors want repeat customers and understand that international shipping carries inherent risks.
Guaranteed Delivery: The most common protection offered by quality vendors. If your package does not arrive within the estimated delivery window, you are entitled to a free reship or full refund. This protection typically covers packages lost in transit, seized by customs, or returned to the sender.
Quality Guarantee: Reputable vendors stand behind the quality of their products. If you receive products that are damaged, expired, or not as described, most vendors will send replacements or issue refunds.
Customer Service Commitment: Established vendors maintain responsive support teams. You should expect a reply to your inquiry within 24 to 48 hours on business days.
We recommend reviewing the specific guarantee terms on your chosen vendor’s website before placing your order. Pay attention to any conditions or timeframes that apply to refund requests.
What BuyModa.us.com Cannot Help With
Limitations of Our Role
We cannot process refunds or returns because we do not handle transactions
We cannot access your order details, tracking information, or payment records
We cannot expedite shipping or modify existing orders
We cannot guarantee specific vendor policies as these may change
We cannot intervene in disputes between you and a vendor
If you have contacted the vendor and are unsatisfied with their response, you may reach out to us, and we can attempt to facilitate communication. However, the final resolution authority rests with the vendor.
Frequently Asked Questions
Can I get a refund if my modafinil order does not arrive?
Yes, if you ordered through a reputable vendor with a guaranteed delivery policy. Contact the vendor directly with your order number. Most vendors offer either a free reship or a full refund for packages that do not arrive within the guaranteed timeframe.
Does BuyModa.us.com sell modafinil directly?
No. BuyModa.us.com is an affiliate website that provides educational content and vendor recommendations. We do not sell products, process payments, or fulfill orders. All purchases are made directly through vendor websites.
Who do I contact to request a refund for my modafinil order?
Contact the vendor where you placed your order. Their contact information should be in your order confirmation email. Do not contact BuyModa.us.com for refund requests as we cannot process them.
What happens if customs seize my package?
Most reputable vendors offer free reships or refunds for customs seizures. Contact the vendor with your order number and any documentation you received (such as a seizure letter). They will typically offer to reship to an alternative address or process a refund.
How long does it take to get a refund?
Refund processing times vary by vendor and payment method. Most vendors process refund requests within 5 to 10 business days. Cryptocurrency refunds may process faster, while credit card refunds may take additional time to appear on your statement.
What if I receive the wrong product or a damaged package?
Contact the vendor immediately with photos of what you received. Reputable vendors will send the correct items or replacements at no additional cost to you.
Is there a money-back guarantee when ordering modafinil online?
Most established vendors offer a money-back guarantee, typically tied to their delivery policy. Review the specific terms on your vendor’s website before ordering, as conditions and timeframes vary.
Ready to Order With Confidence?
Our recommended vendor offers overnight US delivery with a comprehensive satisfaction guarantee. Your order is protected from the moment you place it until it arrives at your door.
Contact Us
While we cannot process refunds or resolve order disputes, we are happy to answer questions about our content, vendor recommendations, or general inquiries about modafinil.
If you have attempted to resolve an issue with a vendor and believe you have been treated unfairly, you may contact us and we will consider whether to continue recommending that vendor. Customer feedback helps us maintain high standards for our recommendations.
For general inquiries, you can reach us through our contact page.
Affiliate Disclosure: BuyModa.us.com participates in affiliate marketing programs. When you click links on our site and make purchases, we may earn commissions at no additional cost to you. This compensation helps support our educational content and does not influence our recommendations.
Medical Disclaimer: This content is for informational purposes only and does not constitute medical advice. Modafinil is a prescription medication in many countries. Consult your physician before using modafinil or any pharmaceutical substance.
Policy Disclaimer: Vendor refund and guarantee policies are subject to change. The information provided on this page reflects typical industry practices but may not reflect the current policies of any specific vendor. Always review the terms and conditions on your vendor’s website before making a purchase.